Knowledgebase

The use of two-step verification function can provide dual protection for accounts, effectively reducing the risk of account theft.
To use the two-step verification function, it is necessary to install a two-step verification software on the phone. There are many types of two-step verification software, and we recommend using Google Authenticator. Here, we will take Google Authenticator as an example to illustrate.
Before using the two-step verification function, please download and install the Google Authenticator app on your phone.
Enable two-step verification
Log in to the customer center, click on the account management - "Security Settings" option in the upper right corner to enter the two-step verification function page.
Click the 'Click here to enable' button to open two validation setup wizards.
Click the 'Start' button in the pop-up window, and a QR code will appear.
After opening Google Authenticator on your phone, click the add button and scan the QR code in the pop-up window.
After scanning, a verification code will appear on the phone. At this point, please click the start button on the webpage, then follow the prompts on the page to enter the verification code on your phone, and click the "confirm" button.
At this time, a backup code will pop up on the page. Please record the backup code on the page in a safe place. If the two-step verification device is lost or the phone is unavailable, it can be used for emergency login.
Finally, click close to activate the two-step verification function.
Release two-step verification
Log in to the customer center, click the green "Update" button on the homepage, and then click the "Security Settings" option to enter the two-step verification function page.   
Click the 'Click here to disable' button on this page and follow the prompts to enter your account password. Please note that the account password required for logging into the customer center is not a secondary verification code.
Subsequently, click the 'Disable Two Step Verification' button to successfully disable Two Step Verification.