Dear customer:
Thank you for your continuous support and trust in DnsHe.com! On the occasion of the Spring Festival, in order to celebrate this traditional festival with everyone, our service arrangements will be adjusted as follows:
Holiday time:
From January 25th, 2025 (Saturday) to February 10th, 2025 (Monday)
Service arrangement during the holiday period:
Customer Support and Technical Support:
During the holiday period, the customer service team will temporarily suspend online support and resume it on Monday, February 10, 2025.
The response time for technical support may be delayed, and we recommend that you contact us as soon as possible to resolve any urgent issues in advance.
Cloud services and VPS servers:
During the holiday period, your cloud server and VPS services will continue to operate stably.
If you have any urgent maintenance or upgrade needs, please submit a work order in advance, and priority will be given to processing after the holiday.
Virtual hosting and domain registration:
Virtual hosting services and domain registration functions will continue to be provided, and you can perform domain registration, renewal, and other operations at any time.
Please note that there may be some delays during the holiday period. We recommend that you handle important business as soon as possible.
SSL certificate and DNS resolution:
Your SSL certificate will remain valid and the DNS resolution service will remain normal.
If there is a need for certificate updates or parsing adjustments, please make arrangements in advance as there may be delays in processing during the holiday period.
CDN website content distribution:
Our CDN service will continue to ensure the acceleration and content distribution of your website.
During the holiday period, if you have any CDN needs or issues, please provide us with feedback in advance, and we will handle them as soon as possible after the holiday ends.
reminder:
To ensure the stable operation of your service during the holiday period, we recommend that you make arrangements in advance for important matters such as domain renewal, server management, and SSL certificate updates. If there is any emergency situation, please contact us as soon as possible. We will provide assistance as soon as possible after the holiday.
Thank you again for your support and understanding. I wish you success in your career, happiness for your family, and all the best in the new year!
All employees of DnsHe.com
January 20, 2025
Monday, January 20, 2025
