Knowledgebase

Dear user,
Thank you for choosing to use cryptocurrency payment to purchase our products and services. In order to provide you with an efficient and secure payment experience, we have adopted a cryptocurrency payment interface. However, please note that there may be additional transaction fees involved when using cryptocurrency for payment, as explained below:
Payment platform handling fee
When using cryptocurrency for payment, the payment platform will charge a certain transaction fee. These transaction fees are mainly used to pay for network transaction processing fees, system maintenance fees, and other expenses related to blockchain. The specific fees may vary depending on the chosen cryptocurrency and the network conditions of the transaction.
The volatility of cryptocurrencies
Due to the significant price fluctuations of cryptocurrencies, the amount required to be paid during the payment process may change. To ensure the accuracy of the transaction, the platform will calculate the final amount to be paid and notify the user before completing the payment. Small fee changes may occur during this process due to exchange rate fluctuations.
Transaction confirmation time
The confirmation time for cryptocurrency transactions is usually longer than traditional payment methods. In some cases, to ensure timely processing of orders, we may need to set additional transaction fees for cryptocurrency payments to cope with the waiting and risks associated with it.
Transparency of transaction fees
We will clearly display the relevant transaction fees on the payment page, and you will be able to see the details of the final payment amount before the transaction is confirmed. Please carefully review the relevant information before making payment to ensure that you understand all fees.
Payment method selection
If you do not want to pay additional fees, we also provide traditional payment methods (such as credit card, Alipay, bank transfer, etc.), and you can choose the most appropriate payment method according to your personal needs.
We are committed to providing you with a convenient and secure shopping experience, and ensuring that you have a comprehensive understanding of the relevant fees and policies when using cryptocurrency payments. If you have any questions or need further assistance, please feel free to contact our customer service team at any time.
Thank you for your understanding and support!
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Salute
DnShe team