帮助中心

1、 Cookie Definition and Function
Technical principles
Cookie is an encrypted text file (such as. txt format) sent by the server to the browser when you visit this website, used to record session status and user preferences during domain registration, SSL certificate purchase, and other operations.
Session cookie: automatically deleted after the browser is closed, used to maintain the temporary progress of cloud server configuration process;
Persistent Cookie: Retains for 30-90 days and stores your preferred domain extension (such as. com/. net) or SSL certificate type.
Core purpose
Identity verification: Identify the user's identity when logging into the account to avoid duplicate password input;
Security protection: Using Secure and HttpOnly properties to prevent man in the middle attacks and ensure encrypted communication in the SSL certificate application process;
Data analysis: Anonymous statistics of page traffic (such as cloud server package visits), optimizing product recommendation algorithms.
2、 Cookie Classification and Management Guide
Type specific scenario example lifecycle user control method
Essential domain WHOIS query, SSL certificate payment verification session/cannot be disabled for 30 days (disabling will cause service interruption)
Functional cloud server configuration parameters can be saved for 30 days and cleared through browser privacy settings
Statistical domain name search keyword analysis: Tracking function can be turned off on first visit within 90 days
3、 Explanation of Third Party Service Collaboration
Payment verification
Payment platforms such as PayPal/Strip/Alipay/WeChat payment verify the security of SSL certificate orders through cross domain cookies, which are subject to the third-party privacy policy.
Operation and maintenance monitoring
New Relic uses cookies to diagnose the load status of cloud servers and optimize resource allocation;
Google Analytics anonymously calculates the traffic of domain registration pages, and the data is processed through IP anonymization.
4、 User Rights and Operation Guidelines
Control method
Browser settings: Chrome/Firefox, etc. support disabling non essential cookies (path example: Chrome>Settings>Privacy and Security>Cookies and other website data);
Function switch: Check "Do not save configuration records" on the SSL certificate application page to restrict the generation of functional cookies.
Risk Warning
Disabling essential cookies may result in domain registration form submission failure or cloud server SSH connection timeout;
Clearing statistical cookies will reset page layout preferences (such as domain filtering criteria sorting).
5、 Data security measures
Storage encryption: All cookies are encrypted using AES-256 algorithm and do not contain sensitive information such as passwords or bank card numbers;
Transmission protection: Mandatory activation of HTTPS protocol, cookie settings for Secure and HttpOnly properties to prevent data theft;
Regular audit: Verify the compliance of cookie usage for third-party services (such as payment gateways) on a quarterly basis.
Policy updates and consultation
Change notice: Policy revisions will be simultaneously announced on the bulletin board and user registration email of this website;
Contact information: support@dnshe.com  
Note: This announcement is a supplementary clause to the DnShe Privacy Protection Agreement